DUAYNE SHARPE 3066 Greenwood Circle Kaufman, TX 75142 214-868-9674 duayne.sharpe[at]att.net
GENERAL MANAGER
P&L / B2B / B2C / Negotiations Capital & Operating Budgets Corporate Strategic Planning Performance Turnaround Policies & Procedures / Acquisitions Training & Development
I am a broad based professional with extensive experience in sales, operations, product support, human resources and customer service for small to medium companies. Throughout my career I have improved customer experiences, maximizing customer satisfaction and generated new, repeat and referral business.
I have identified profitable markets, understanding business challenges and implementing aggressive sales and marketing campaigns, I have generated unprecedented levels of sales and profits and have significantly gained the competitive advantage in B2B and B2C environments.
Some strengths include&
- Controlling costs without impacting customer satisfaction - Supporting new products - Successfully implementing competitive strategies in good and bad economies - Analyzing and negotiating customer sales contracts and agreements - Managing large groups, providing product support training and inventive sales techniques
I have a Business Degree from Tampa College. As a highly reliable and motivated self- starter, proficient in communication and interpersonal skills. I have organized and led many successful informational product presentations to companies and customers resulting in new accounts.
CAREER HISTORY
General Manager Product Support, Jesco Inc., 2010 to present. Industrial and heavy construction equipment sales and service company. Align and manage personnel and assets to attain superior level of customer satisfaction for civil and governmental entities. Manage $10M budget and 42 employees.
Product Support Sales Manager, Kirby-Smith Machinery Company, 2009 to 2010. Premier crane and heavy construction equipment dealer. Directed and managed operations of personnel and assets in product support following acquisition of company. Managed $20M budget and 16 employees.
President, Continental Equipment Company (owned by Linder Industrial), 2007 to 2009. Equipment for residential and commercial construction. Regained monthly profitability. Reduced overall operating costs. Facilitated sale and transference of assets and personnel in Kirby-Smith acquisition. Managed $60M budget and 120 employees.
Vice President of Product Support, Linder Industrial Machinery Company, 2007. Maintained efficient and profitable operations of parts and service departments in FL, generating $50M revenue. Integrated departmental benchmarks and performance standards. Managed $200M budget and 16 employees.
General Service Manager, Linder Industrial Machinery Company, 2000 to 2007. Held accountability for profitability and efficiency of service for 20 locations in FL and North and South Carolina. Performed training and support for more than 600 employees. Managed $200M budget and 130 employees.
Additional: I enjoy boating, golfing, camping, hiking, and playing sports. I also like to read, watch movies and travel throughout the US with my family.
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